Support
Request a Refund
14-day money-back guarantee, no questions asked. Enter your license key and the email you used for your purchase to process your refund instantly.
Refunds are processed by Polar and typically take 5 to 10 business days to appear on your statement. Your license key will be deactivated upon refund.
License & Account
Lost your license key? Check your purchase confirmation email or visit the customer portal to view your license keys.
New device? Each license is tied to one device. To use Easymoji on another computer, purchase an additional license.
Update license expired? Your app keeps working forever. You just won't receive new updates. Renewal for another year of updates will be available from our website.
Installation & Trust Warnings
Windows may show "Windows protected your PC" when you first run the installer. This is normal for apps without an EV code signing certificate (which costs $300+/year and requires a registered business). Click More info, then Run anyway, to proceed.
Grant Accessibility access in System Settings, then Privacy & Security, then Accessibility, for the auto-paste feature to work. The app will prompt you on first launch.
Contact
For any questions, bugs, or feature requests, email support@easymoji.com.